The Consultant's Tool Kit - M. Silberman - książka wyd. 2001

Opis

Written and field-tested by practicing consultants, The Consultant's Tool Kit will save consultants both time and money-as it makes their work with clients much more effective. Each tool or activity is designed to solve a common consulting problem. Reproducible worksheets, exercises, and questionnaires are easily downloaded from the web and customized by consultants to fit the exact needs of each client--and help them effectively implement the solutions. This collection of field-tested tools, customizable questionnaires, and techniques for working with clients provides crucial problem-solving help in areas such as:  - Managing and leading change  - Organizational initiatives  - Assessing team and organizational functioning  - Improving relationships between departments and business units  - Creative problem-solving techniques